Where can I use my Gift Card?
You can use your Gift Card at any participating Jamaica Blue Cafe (https://jamaicablue.com.au/gift-card-participating-cafes/). Please review this list before purchasing your Gift Card.
What can I purchase at Jamaica Blue with my Gift Card?
You can use your Gift Card to purchase any of our great products in café. Gift Cards cannot be used for online purchases.
Do I have to spend the whole value of the Gift Card at once?
No, you don’t need to spend the entire amount on your card all at once. You can shop as often as you like until the balance is used up – and you can even top up the card again when you’ve finished, or as you go. You can top up your Gift Card at any participating cafes.
Where can I buy a Gift Card?
You can purchase Gift Cards at any participating Jamaica Blue Cafe (https://jamaicablue.com.au/gift-card-participating-cafes/).
If you are looking to make a bulk purchase, you can do here (https://wwws-au1.givex.com/cws4.0/jamaicabluecorp/).
Can I purchase Gift Cards for my business to give to staff and customers?
Yes! You can via Jamaica Blue Corporate Services (https://wwws-au1.givex.com/cws4.0/jamaicabluecorp/).
How long is my Gift Card valid for?
All Gift Cards are valid for 36 months from the date of purchase.
Is there any minimum value to purchase?
You can load the card with any value between $10 and $200.
Can I top up my Gift Card?
Yes – you can top up your Gift Card in store at any participating Jamaica Blue Café (https://jamaicablue.com.au/gift-card-participating-cafes/). When you top up, the validity resets to 36 months.
Can I check the balance left on my Gift Card?
Yes, you can check the remaining value using our balance checker (wwws.givex.com/cws4.0/jamaicablue/check-balance/) or at any participating Jamaica Blue Café (https://jamaicablue.com.au/gift-card-participating-cafes/).
When I have used the full balance, what do I do with the Gift Card?
The Gift Card can be topped up! So, you can reuse it or even gift it to someone else. When you top up, the validity resets to 36 months. However, if the Gift Card has expired, it can’t be reactivated.
What happens when the Gift Card expires?
The Gift Card is valid for 36 months. If the Gift Card has expired, it can’t be reactivated. However, if you top up the Gift Card, the validity resets to 36 months.
What if I lose my Gift Card?
Please treat your Gift Card as cash as it will not be replaced if lost or stolen.
Can I get a refund on my Gift Card?
No, Gift Cards are non-refundable. Please treat your Gift Card as cash.
Where can I find the full terms and conditions for the Gift Card?
You can find the terms and conditions on our website (https://jamaicablue.com.au/gift-card-tcs/).
Where can I find the full privacy policy for the Gift Card?
You can find the privacy policy on our website (https://jamaicablue.com.au/privacy-policy/).
Who can I contact if I have a question?
Please contact our Customer Service Team (https://jamaicablue.com.au/guest-feedback/).