How do I enter?
Scan your registered loyalty card when you buy a coffee! You must be registered and subscribed at the time of prize draws to be an eligible entrant. If you’re not a member, you can grab a loyalty card in store, register (https://members.jamaicablue.com.au/) and follow the above steps. Remember to scan your loyalty card every time you buy a coffee!
I know I’m registered, but how do I know if I’m subscribed?
Login the loyalty portal, go to the Member Profile Tab, scroll to the bottom of the page and ensure you have the marketing box ticked.
At what date do I need to be subscribed? Can I just select subscribed on the last day?
You need to be subscribed by latest 30th May, 2021 and stay subscribed until the competition is drawn on 11th June, 2021. However, if there’s a re-draw, that will occur on 11th September, 2021 and to be eligible for that you will need to be subscribed. Aside from that, great offers and updates come through on email, so you will want to stay in the know and getting our emails.
When are the winners drawn?
1st draw winners will be notified by email provided in registration by 5pm AEST on 11th June, 2021 + published on our website. (They have until 10th Sept to claim it).
2nd draw winners will be drawn and notified by 5pm AEST on 11th September 2021 by email + published on website. (They have until 11th Dec, 2021 to claim it)
How do I know how many entries I have?
Once you’re registered and subscribe, you will receive an email every Monday morning during the campaign with an update of your entries.
I am an App member – can I enter?
Yes of course. However, winners will need to scan their physical Gold Card to redeem their daily coffee prize.
I bought coffees but forgot to scan my card! What do I do now?
Unfortunately you will miss out on those entries, as you do need to scan it every time. So, what a great reason to head back into a store again and add some more points and remember to scan 😊.
What counts as an entry?
One entry per coffee-based beverage, including: Espresso, Cappuccino, Iced Coffee, Latte, Iced Latte, Piccolo, Flat White, Macchiato, Long Black, Iced Long Black, Mocha, Iced Mocha, Vienna, Dirty Chai, Ristretto. Furthermore, retail coffee purchases made in store count as one entry each: 250g retail coffee bag (either Signature Blend or Single Origin), 250g retail decaf coffee, 250g retail ground coffee, 250g retail decaf ground coffee, 100g retail Wallenford Estate Jamaica Blue Mountain Coffee, Capsules – 10 pack coffee, 1kg Retail Coffee Beans. Please note that loyalty free coffees (including additions) and retail coffee purchases made on the Jamaica Blue website will not count as valid entries.
If I order a dirty chai, will that count as an entry?
Yes!!! We love them too!
I’ve lost my card, will my entries be transferred?
No, if you’ve lost your card, your entries are lost.
The app doesn’t work for me and my loyalty card is falling apart. How do I make sure I get the entries – can I get a new card in store?
Please head into your local Jamaica Blue store and pick up a new card. If your account was registered, please email firstname.lastname@example.org with your new Crew card number and verification code, as well as the email address you registered with, and our customer experience team can transfer any points and details across from your old account to your new card for you. Unfortunately, any entries accumulated on your lost card, will be lost.
It says all coffee purchases are eligible entries. Does this mean that the prize includes cold coffee as well as hot coffee?
No, you can redeem a ‘Jamaica Blue Beverage’ which means a standard, small size, hot beverage from the following list:
Espresso, Cappuccino, Latte, Piccolo, Flat White, Macchiato, Long Black, Mocha.
If the register goes down during the transaction, will the entry still be recorded?
Yes it will when it’s back up again.
Can I sign someone else up to the loyalty program + subscribe them so they can win?
We can’t sign someone else up, however you can give them a loyalty card, and get them to register and subscribe themselves.
How many winners are there?
One winner per store (107 total)
How do I know if I won?
We will be in touch with the winners via email. We’ll also have a winner list on the Jamaica Blue Website. Winners will be announced by 5pm 11 June 2021.
Can I redeem my prize at any Jamaica Blue?
Yes you can redeem it at any store around Australia, so if you go on holiday near another Jamaica Blue – you can still enjoy your prize.
Can I have more than one free coffee per day?
You will only get 1 x free Win Coffee For Life prize coffee PER DAY.
Can you transfer the prize to other people?
No, this is a prize for you only! It’s not transferable and any form of sharing may result in voiding reward.
What size is the coffee you get?
You get 1 x standard small hot coffee per day (any extra’s/changes to milk/size/shots etc will cost extra).
Does the regular loyalty program still work with the free coffee for life prize?
Yes, the loyalty program will continue as normal. If you have a free coffee to redeem for your regular loyalty program, you may redeem this at the same time as your WC4L coffee.
How do I know which store I have to pick up from? I travel interstate often and go to many Jamaica Blue cafes, I do not have a regular café.
You can redeem your free coffee from any Jamaica Blue in Australia. However, you will need to pick up your Gold Card from the store you won at. We will let you know which store this is on the email to claim your prize, sent to you if you are a winner.
Does the prize begin as soon as I’ve been notified, or when I pick up my prize card in store? What about for second draw winners?
You will be able to redeem your free coffees when you pick up your WINNING Card. The coffees will be loaded to that personalized winning card and your 20 years of coffees will start upon receiving that.
How do I get Chris Hemsworth’s mobile number?
Well, we want to know it too! However, with 6 degrees of separation rule – maybe you could just find a connection to know to arrange having a Jamaica Blue coffee together 😊 and when you do! Tag us in the photo!!!