Recruitment Process - Jamaica Blue Australia

Recruitment Process

We are always looking for great team members to join the Jamaica Blue network. We would love to hear from you, contact us at

To assist your job application, take some time to review the information below. You will be well prepared to impress our business partners.


Contact Details

  1. Provide current and correct contact information – if successful in your application, we will contact you for a job interview via your phone number or email address.

Eligibility to Work

  1. Proof that you can work in Australia – you can provide an Australian/New Zealand Passport, Australian Birth Certificate or Citizenship Certificate. 
  2. If you have a visa, you will be required to provide your passport and current visa details so that a VEVO check can be conducted.
  3. If you have a student visa, you will also be required to provide Confirmation of Enrolment.
  4. If under 16 years of age, you will need to provide a parent or guardian’s consent (this may vary by state)

Work Experience

  1. Prepare a resume with dates and details of your work history.
  2. Ensure you have at least two current referees and their contact details that can verify your work experience.

Your Availability

  1. Consider your schedule, do you have any school/university/family/other work or social commitments? It would be ideal for you to have the days and hours you are available to work figured out before the interview.

Preparing for an Interview

If your application is well prepared and presented, then you may be contacted for a job interview.

Interviews can be conducted in person, online, or over the phone. It may be with one person interviewing or a small panel.


No matter how the interview is shaped, we recommend following the preparation guide:

  1. Confirm you have the correct the time, date and location of the interview. In fact, we would recommend being a little early so you can settle any interview nerves. You’ll feel more confident if have a moment to familiarise yourself with the café and environment.
  2. Make sure you are well presented to make a good first impression. We work with food, so cleanliness and hygiene are paramount.
  3. A part of the interview may involve a supervised practical assessment. Confirm with the interviewer if there is a practical assessment and ensure you are dressed appropriately (e.g. For a Barista interview, you may be asked to prepare a couple of coffees. You should wear flat, closed shoes for your safety).
  4. Bring a copy of your resume and copies of any qualifications that are relevant to the role.
  5. Think about the types of questions you may be asked and prepare how you might respond to them.
  6. Interviews are also a good opportunity to ask some questions you may have about the role.

Common Questions you may be asked:

  1. Tell me about yourself.
  2. What experience do you have for this role?
  3. Tell me about a time you experienced a difficult customer, what did you do?
  4. Are you a team player? Provide an example.
  5. How will you get to work?

Some Questions you can ask the Interviewer:

  1. What are they looking for in this role?
  2. What hours are required for this role?

During the Interview

  1. Maintain eye contact with the interviewer(s). Convey your engagement and enthusiasm with your body language and posture.
  2. Show that you have done some research. You can look at the menu in advance, be aware of marketing campaigns, visit the café prior to the interview.
  3. Have a positive attitude – focus on the positive aspects of your skills, accomplishments and how it relates to the role you are applying for.
  4. At the conclusion of the interview, thank the interviewer.
  5. You may ask what the next step might be – it could be reference checking, a second interview, practical assessment or notice of whether the interview has been successful or not.

Next Steps

Generally, two reference checks will be conducted. Work-related references is preferred although we understand this is not always possible. Alternatively, a reference from a school or sports club, or personal reference from a family member may be provided.

If you are offered the role

You will be contacted to complete an application form to collect employee details.

As part of this application, you will be required to complete a review of our company policies relevant to your role and some introductory training to set you up for success.

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