Join Jamaica Blue
Receive exclusive
|
Loyalty has never
tasted so good
Introducing Jamaica Blue Rewards loyalty program, join today and you’ll be able to claim a free small coffee on us. Plus you can start earning points that will give you access to exclusive offers and rewards.
Sign-up today
Your free
coffee is waiting
Become a member of Jamaica Blue Rewards and you can look forward to receiving exclusive offers and rewards. In fact, sign up today and get a free small coffee!
Earn points &
receive perks
Every dollar you spend in store will give you one point. Receive $10 credit upon earning 100 points at Jamaica Blue.
A birthday gift from us to you
To celebrate your big day, we’ll give you a delicious, free slice of cake! You have your whole birthday month to head into your local Jamaica Blue store to claim your reward.
Create an account today
Introducing Jamaica Blue Rewards loyalty program, join today and you’ll be able to claim a free small coffee on us. Plus you can start earning points that will give you access to exclusive offers and rewards.
Jamaica Blue
Loyalty Program:
Frequently Asked
Questions
Loyalty Program:
Frequently Asked
Questions
Important Dates
When does the current loyalty program end?
The current loyalty program will end on 28 October 2024.
When does the new loyalty program start?
The new loyalty program will start on 29 October 2024.
What happens to my rewards after 22 September 2024?
Any rewards from the current program will expire on 28 October 2024. Please use your outstanding rewards by this date.
Additional Questions
I have been a member for years. Why must I register again?
The current Jamaica Blue loyalty program is ending, and you need to register with our new program to continue enjoying the benefits.
I like the current program. Why are you changing it?
We are enhancing the program to offer greater benefits and flexibility to registered members of the program.
Contact Information
Who can I contact if I have more questions?
You can get in touch with Foodco Customer
Service:
Phone: 1800 622 338
Website: Jamaica Blue Contact
Email: customerservice@jamaicablue.com.au
We appreciate your understanding and look forward to providing you with an improved loyalty program. Thank you for your continued support of Jamaica Blue Cafe!
How does the new program work? What do I get?
The new loyalty program, Jamaica Blue Rewards, will give you the flexibility to earn points for all purchases and have the option to redeem your rewards on the entire range (not just coffees and hot drinks!).You will also get a free coffee when you register and a birthday reward (terms and conditions will apply).
How do I register?
You can join Jamaica Blue Rewards by downloading our app or registering on our website (from 29 October). Once registered, you will be able to scan your app or give the team member your phone number, to earn points and rewards.
Do I need a new card? Or can I keep the one I have?
Our new program does not use cards. Instead of a card you can scan your Jamaica Blue app or give the team your registered mobile number.
Do I have to use the app to register for the program?
No – you can also register via the Jamaica Blue website.
I have points/rewards on my old card? What will happen to them?
Unfortunately, these points and rewards will expire with the end of the old program. But the good news is, once you are register with the new Jamaica Blue Rewards, you can start earning points right away and you will receive a free registration coffee.
I don’t have an email/I don’t have a mobile number?
I don’t have an email/I don’t have a mobile number?
Unfortunately, the registration does require both email and a mobile phone number to register.
NOTE – It must be a mobile number not a landline phone number
I don’t have a computer how can I register?
You will need a device to download the app or access our website and to register for the program.
I already have the app on my phone. Do I need to do anything?
Yes – you will need to update your app from 29 October. Once you have done this, you will need to re-register.
I am a ‘Win Coffee for life’ winner. What do I need to do?
You will most certainly still be getting your coffees. Once you download the Jamaica Blue app there are a couple of steps to take
-Select ‘log in with mobile’
-Select ‘Forgotten password’ and follow the prompts
-With your new password, select sign in with mobile again
-Enjoy your daily coffee
What are the terms of the new program?
You can find the terms and conditions of the Jamaica Blue Rewards loyalty program here – https://jamaicablue.com.au/rewards-program-terms-and-conditions/
Are all phones compatible with the Jamaica Blue app?
There will be phones that are too old to download the app. The operating system will not allow it. The minimum operating requirements are iOS (Apple) 16+ and Android 13+.
